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Welcome to CUSTO 360

Power your organization with datadriven insights, custom automations, and real-time dashboards. From lead acquisition to final booking β€” everything flows in one centralized platform.

About Us

Experience Simplicity With a Tailored Onboarding Journey

Our Mission Simplify and digitize customer relationship workflows β€” delivering mobility, efficiency, and clarity across sales and service operations.

  • πŸ“ GPS-Enabled Booking & Tracking
  • πŸ” Workflow-Based Lead Engagement
  • 🧩 Customizable Modules by Department
  • ☁️ UAE Compliant Cloud & On-Premise Deployment
Get to Know Us

Our Service

What We Can Do For You

CUSTO 360 simplifies customer management with an all-in-one CRM for sales, marketing and support.

πŸ“ˆ Lead Management

Capture, track, and nurture leads through a centralized workflow β€” from inquiry to conversion.

🎯 Customer Segmentation

Group customers based on behavior, industry, or lifecycle stage for personalized communication.

βš™οΈ Sales Automation

Automate follow-ups, task assignments, and deal tracking to improve efficiency and conversions.

πŸ“’ Campaign Management

Design, launch, and analyze targeted email and SMS campaigns to increase engagement and ROI.

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Dashboard & Reports

Track leads, bookings, and revenue in real-time with dynamic KPIs filtered by doctor, department, or date.

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Lead & Call Management

Manage leads from WhatsApp, JustDial, IVR and auto-distribute based on staff availability and location.

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Booking & Revenue

Schedule appointments, allocate technicians, and analyze revenue (collected vs. potential) with full clarity.

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Campaign Automation

Auto-trigger campaigns, set team goals, follow-ups, and KPIs β€” all managed through flexible workflows.

Overview

πŸ”„ How It Works

Streamline your sales and service journey with CUSTO 360’s intelligent CRM workflow.

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Step 1: Capture & Classify

Collect leads from WhatsApp, IVR, and more β€” auto-tagged by source, priority, and facility.

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Step 2: Convert & Schedule

Automated workflows & manual follow-ups help book appointments and assign technicians easily.

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Step 3: Monitor & Measure

Live dashboards offer instant insights into bookings, team performance, and revenue metrics.

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Step 4: Re-Engage & Retain

Re-target missed leads using reminders, rewards, and follow-up campaigns that convert.